Call for Papers: Journal of Service Theory and Practice

Special Issue: "Emerging Digital Technologies and Professional Services"

Submissions open: 1 January 2022
Submissions deadline: 23 April 2022 

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Digital technologies and platforms such as computers, mobile devices and social media have changed the way consumers and service providers interact with each other, in the last few decades (Moffett et al. 2020; Yadav and Pavlou 2014; 2020). This trend is continuing with the emergence of new digital technologies, such as artificial intelligence (Davenport et al. 2020; Huang and Rust, 2018; 2020; Rai 2020), augmented and mixed reality (Hilken et al. 2017, 2020), Blockchain, Machine Learning, Internet of things (Hoffman and Novak 2018), robotics (Mende et al. 2019), and virtual reality (Sample et al. 2020), which are further transforming the way service firms develop and deliver their services to customers (Grewal et al. 2020a, 2020b). Despite such growing widespread interest in the emerging digital technologies, most current research focuses on their impact in the consumer services contexts, such as education, healthcare, retailing, transportation etc. (Grewal et al. 2020a, 2020b). By contrast, there is hardly any research on the impact of these new digital technologies on the professional services despite their important contribution to economic growth and employment around the world and significant differences with consumer services in their decision-making process (Pemer, 2021). We aim to address this gap in this special issue and make a new contribution to the extant research on the role of emerging digital technologies in service theory and practice. Specifically, this special issue aims to extend the growing research on the impact of emerging digital technologies (e.g., artificial intelligence, blockchain, internet of things, machine learning, virtual reality etc.) to the professional services context (e.g., advertising, audit, consulting, engineering, marketing, research etc.). We will achieve this aim by attracting high quality manuscripts that use a variety of conceptual and empirical (qualitative and quantitative) approaches to create new knowledge about how these technologies may influence the attitudes, perceptions, behaviours and decisionmaking for the professional services providers, customers, and other value chain partners. In this context, the limited extant research on the role and impact of emerging digital technologies in the professional services context shows findings that clearly highlight the need for more research on this topic. For example, a recent study shows that applying digital technology indiscriminately to the professional services context may have a significant negative impact on customer perceived value if the service firms do not balance their service quality dimensions with the application of these new technologies (Nguyen et al., 2020). Professional service providers are also faced with the challenge of integrating the components of these new digital technologies with the knowledge-intensive nature of their activities (Lubarski et al., 2017). More recently, Pemer (2021) shows that frontline workers in knowledge-intensive professional services are influenced by the fit between technological innovations and the type of intelligence their services are built on coupled with their occupational identities and the service climate in their organisation. Thus, an indiscriminate adoption of emerging digital technologies by professional services providers may restrict their ability to standardize complex recurring tasks while continuing to offer customized services to address the unique needs of their diverse customer base All these results indicate the importance of this topic and the need for more research to help service providers apply new digital technologies in the professional service context in a responsible and effective manner.


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Call for applications for the PhD Course in Labour, Development and Innovation

The call for applications for the PhD Course in Labour, Development and Innovation (for admission to the XXXVII cycle a.a. 2021-2022) has been published. The final deadline for online submissions of applications is July 6, 2021 at 1:00 p.m. (local time).

Further information available at

Presentation of the Doctorate and information on the selection procedure will be disseminated online during the webinar on  June 22, 2021, 5:00 PM - 6:00 PM CET (registration form available at this link).

PhD B4S - Business for Society

DISEADE - Department of Business and Law University of Milano-Bicocca

Application deadline: June 16, 2021 at noon

Further info:

Research areas:

  • strategic management,
  • sustainable innovation,
  • social responsibility.

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Brief description
The world of business and management is undergoing rapid and profound changes. Theories, practices and strategies that worked well in the past, apparently are no longer useful nowadays. Thus, institutional leaders, policy makers and managers are confronted by novel situations and challenges without historical precedent, that demand greater understanding in terms of theories, methods and approaches.

The Ph.D program in “Business for Society” is an integrated work and research program for those who are oriented towards making a significant contribution to the field of strategic management, innovation, and social responsibility.

Director: Prof. Paola Bongini

Deputy Director: Prof. Elisabetta Marafioti

More information:

Mission and topics covered
The program is designed to advance the theoretical and professional development of students in the business arena by extending their management knowledge, equipping them with broad research and process management skills, and enabling them to make a key leadership contribution to their chosen research fields. Graduates of the program will have extended knowledge of emerging business and management ideas and deeper understanding of their relevance to applied business settings.

The key characteristics of the PH.D in Business for society are: multidisciplinarity, flexibility, and internationality.

Interdisciplinarity is ensured by a faculty made up of scholars belonging to multiple disciplines and by a teaching activity focused mainly on the methods and nature of the phenomena subject of study rather than on specific disciplinary approaches, as well as by accepting candidates with master degrees in social sciences, broadly defined in order to include management, business administration, economics, organization sciences, law and economics, etc.

Flexibility, instead, is guaranteed not only by respect for the specific research and professional interests of candidates, but also by the continuous encouragement to pursue these interests, drawing on all useful disciplinary “knowledge”. The PH.D program is in fact designed so that, while providing candidates with a common set of knowledge, skills and competences necessary to carry out qualified research activities, allows them to follow personalized study and research paths.

Candidates will also gain a global perspective with faculty members from prestigious foreign universities. The program is taught in English and students are encouraged to spend one or more semesters abroad, visiting other highly ranked universities or highly qualified research institutions.

Career opportunities
While our primary intention is providing graduates with a strong theoretical and methodological background to enter the world of academia, their research topics are also directly relevant for business and politics. The program indeed is designed to train students to develop solutions to complex problems and to develop social and conceptual skills they need to advise others and to (contribute to) manage different types of business activities. In particular, the following opportunities are open to those completing the Ph.D. program:

  • highly qualified personnel in research and training institutions
  • professionals in leading management and strategic consulting firms
  • high level professional roles in national (ministries, regulatory authorities, local public institutions) and international (EIB, IMF, World Bank, European Commission, European Central Bank) public institutions with a focus on project management and monitoring; policy intervention design and policy evaluation;
  • managerial roles in multinational companies, mainly in departments dealing with R&D, human resources, corporate social responsibility, investor and external relations, marketing and communication;
  • entrepreneurs or highly qualified personnel in innovative start-ups, social businesses, and benefit corporations.
  • High level professional roles in NGOs operating in Italy or abroad in different context, mainly as project designers, project managers and evaluators, as well as project and scenario analysts.

Learning approach
Our academically rigorous courses introduce students to the latest concepts in management research and help them develop the skills they need not only to carry out their research projects but also to manage the ongoing technological, economic and social transformations, through a strong cooperation with the business world and the civil society.

Analyzing a complex phenomenon requires an important effort of collaboration between several scientific disciplines. The multidisciplinary approach, in fact, is certainly the richest and most fruitful in terms of real and substantial understanding of the changes that characterize the contemporary context. Disciplines most involved are business economics in all its articulations – management, organization, strategy, and marketing – law and solid foundations of economics and analytical and quantitative methods. Students can customize their study plan depending on their research interests from the second year onwards.

Internationalization & Employability
The PhD programme on Business for Society has many international links with world renowned scholars and institutions. The International Faculty includes scholars affiliated to top universities in several disciplines such as management and organization studies, economic law, finance, economics, and public administration.

The PhD programme promotes active participation to academic societies and favours visiting research opportunities across Europe and the entire world. The high internationalization of the PhD exchanges enhances the international profile of our PhD candidates and supports their competitiveness in the job market.  In this respect, the very nature of the PhD programme allows a constant link with businesses, public and third sector organizations committed to business for society. Several training initiatives such as labs, applied workshops and internships are also available to deliver professional competencies according to the latest market demand and to strengthen the continuous fruitful dialogue between academia and society.

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PhD Program in Security, Risk and Vulnerability

DIEC Dipartimento di Economia Università degli Studi di Genova

Application deadline: June 15, 2021
Further info:

Research areas:

  • Accounting
  • Management
  • Organisation
  • Banking and finance

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Investigating trauma: Methodological, emotional, and ethical challenges for the qualitative researcher

Call for papers for: Qualitative Research in Organizations and Management

Submissions open: 31st July 2021

Submission deadline: 19th November 2021

This proposed special issue intends to address the methodological, ethical and emotional challenges for the qualitative researcher when researching trauma.  Trauma occurs when a person’s coping mechanisms are overwhelmed (see Van der Kolk, 1998, Young, 1995).  Traumas frequently occur in extreme contexts such as natural disasters, wars, and illegal transport of migrants, but may also be found in more everyday contexts like hospitals and social housing, such as the Grenfell Tower fire in the UK in 2017.  The current pandemic outbreak of Covid-19 is a striking example of an extreme context which can lead to trauma.

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Most literature about trauma can be found in the fields of psychology and medicine where the importance of reflecting on methodological, ethical and emotional challenges when conducting trauma research is highlighted.  The field of management and organization studies is largely missing such reflexive accounts of researchers.  Such accounts are essential for a better understanding of the phenomenon of trauma for organizations and management in general and are necessary for an increased awareness of the challenges for organization and management researchers.  While some research acknowledges that trauma scholars need to be able to deal with participants’ vulnerability, there is very little research conducted that considers the emotional effects on the researcher (Stoler, 2002, Campbell, 2013).  Conducting research in extreme and traumatic contexts is challenging as it deals with stressful and potentially shocking experiences of injustices and suffering that can create feelings of guilt and exhaustion in the researcher (Morse and Field, 1995, Dickson-Swift et al., 2007).  Even studying secondary traumatic accounts in documents without direct contact with those who had experienced the traumas, can result in “sleeping disorders, emotional changes and a need for social support” (Dickson-Swift et al., 2007).

The purpose of this special issue is to collect (self-)critical accounts of organization and management researchers based on their various methodological, emotional, and ethical experiences in studying trauma.  We are interested in how researching trauma – whether intentional at the outset of the research process or emergent during the research endeavour – may impact the qualitative researcher and the research process.  The intention is to bring together a collection of thought-provoking papers that can help to further develop our understanding to improve trauma research practice in organization and management studies.

An indicative list of topics for empirical and conceptual papers for this special issue includes:

  • The emotional experience of researching trauma;
  • Ethical challenges and regulation of trauma research;
  • Factors affecting the social construction of official responses to trauma and their contents;
  • The impact of collective memory, its absence and cultural norms and values on the research of trauma;
  • The implications of Covid-19 and/ or other disease outbreak research for the qualitative researcher;
  • Usefulness or otherwise of documents produced by official investigations to trauma in organisations
  • Autoethnographic or insider accounts of research into specific traumas, including reflections of a researcher’s prior experience on their understanding of trauma;
  • Reflective essays on ownership of trauma(s) and any rights of the researcher;
  • Considerations of whether academic accounts contribute to closure and development of understanding around trauma;
  • Experiential learning through researching trauma;
  • Transferability of concepts from other disciplines for studying trauma in organisations and management;
  • Intersectional perspective (e.g. effects of gender, race and class) on trauma and on researching trauma;
  • Researcher’s response to unexpected trauma when conducting qualitative research;
  • Resilience or other responses to trauma;
  • Challenges of researching the wider impacts of trauma.

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Call for papers – EBCA 4: Entrepreneurship: behavioral and cognitive approaches

LaRGE Research Center, the research center in management and finance of EM Strasbourg Business School, University of Strasbourg, will organize the fourth workshop on behavioral and cognitive approaches in entrepreneurship on 14th and 15th of October 2021. The workshop aims to bring together all researchers working on any behavioral or cognitive aspect of entrepreneurship.


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We welcome contributions from economics, psychology, neuroscience, finance and management science but also from other disciplines such as sociology, linguistics or history, with an empirical, theoretical or methodological perspective. 

Proposals (full papers, extended abstract, research dissemination, or PHD workshop paper) can be submitted before June 1st 2021.

Authors of accepted papers will be notified on July 15 2021.

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Handbook Innovative Research Methods for Corporate Governance

Nicola Cucari – Sapienza University of Rome, Italy
Sibel Yamak – University of Wolverhampton, UK
Salvatore Esposito De Falco – Sapienza University of Rome, Italy
Bill Lee – Sheffield University, UK

DEADLINE: November 15, 2021

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Empirical methods, both quantitative and qualitative, have a long history and tradition in corporate governance research (Judge, 2008; Tosi, 2008; Hambrick et al., 2008; Buchanan et al., 2014; Zattoni & Van Ees, 2012; McNulty et al., 2013). Methodological problems are “important from the perspectives of both academic rigor and practical relevance” (Filatotchev & Wright, 2017, p. 455). The predominant research method in a particular area may have significant impact on the relevance (Gabrielsson et al., 2019). The corporate governance research is still subject to numerous debates, which also encompass research methodologies and traditions in the field, like any other issues in management discipline (Lee, 2020). Generally, quantitative methodology is associated with the rational and objective measurement of observable phenomena. Quantitative approach is usually described as “objective and relies heavily on statistics and figures” (Lee, 1992, p. 88) and, thus, data is typically selected and analyzed in a numerical form (Singh, 2006; Goertz & Mahoney, 2012). While qualitative approach is “subjective and utilizes language and description” (Lee, 1992, p. 88), since it is a naturalistic approach (Denzin & Lincoln, 1994), focusing on assessment of subjective phenomena as ideas, opinion and pattern.


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Ageing society and sustainability

Dear all,

Ageing Society has been identified as one of the Grand Challenges for both the UK and China. There is a great need to understand its opportunities and challenges from social, economic, art and humanity, medical and engineering perspectives.   

You are cordially invited to participate in the interdisciplinary session of the Association of British Chinese Professors (ABCP) 2021 Conference (Birmingham University,  2-3 July online), which will be a good opportunity to promote your research to a UK and Chinese audience and to forge new collaboration.

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We welcome both empirical and conceptual papers. All methodologies are welcome. Topics include (but not limited to) the following:

  • Career transition in an ageing society
  • Sustainable and responsible organizational practice
  • Healthy ageing and wellbeing of 50+
  • Designing for age-friendly cities, communities and housing
  • Inclusive design and accessibility
  • Impact of emerging technologies on work and employment
  • Security and privacy issues around ageing society
  • Community support for an ageing society
  • Sustainable and resilient service

If you are interested, please click the link and fill in the simple form, I would like to know more.
Should you need any questions, please contact:
Please circulate to people who might be interested in.

Best wishes,


Dr Wen Wang (BA, MSc, PhD (Eco), SFHEA)
Reader in HR Management and Employment Relations
University of Wolverhampton Business School, Room 210, MN Building; Nursery Street; City Campus North; Wolverhampton WV1 1AD| 
T: +44 (0)1902323756; E:
Twitter: @WenWang49756744

On-going project: Diversity and Inclusion Practices at Workplace
Three myths of Diversity and Inclusion practices
Walsall Diversity and Inclusion Project (Oct 2020-March 2021)
The Walsall Diversity Project Survey, please participate if  you are from Walsall (£250 prize)
In the media: FDI and job security  

Call for Papers: Special Issue “Experimental Designs to Address Current Challenges in Entrepreneurship Education Research” at EE&P

Special Issue „Experimental Designs to Address Current Challenges in Entrepreneurship Education Research“ at EE&P. This special issue is a joint initiative from USASBE and ECSB and we aim to bring together scholars working in entrepreneurship education and using experimental designs as a method in their field. There will be several events throughout 2021 where, as a prospective author to the special issue, you will have the chance to learn more about the topic from the Guest Editors and receive preliminary feedback on your work.

Submissions are welcomed between February 1st and March 31, 2022.

Call for Papers Special Issue of Journal of Organizational Behavior Collective reactions to organizational change

Collective reactions to organizational change

This special issue of Journal of Organizational Behavior invites scholars from different disciplines to reflect on collective reactions to organizational change, thereby making novel, relevant, innovative and impactful  contributions to the literature on organizational change.  For more information and to see the full Call for Papers, please refer to 

Submission Deadline: December 15, 2021

Guest Editors:
Alannah Rafferty, Griffith Business School, (
Dave Bouckenooghe, Brock University (
Gavin Schwarz, UNSW Business School (
Karin Sanders, UNSW Business School (

If you have questions about a potential submission, feel free to contact any of the guest editors.

Corporate Governance: An International Review

Call for Special Issue Proposals Deadline for Submissions of Proposals: August 1, 2021

For queries about this call for proposals, please feel free to contact the CGIR Editorsin-
Chief, Konstantinos Stathopoulos ( and Till
Talaulicar (, or the editorial office of the journal

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Corporate Governance - An International Review CfP

Special Issue on “Corporate Governance Mechanisms in light of the COVID-19 Crisis: How Financial Information and Regulation, Managerial Decision-Making, and Policy Intervention Can Shape the Economic Recovery"

Submission Deadline: August 1, 2021

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Guest Editors
Amedeo Pugliese, Universitat Pompeu Fabra, Spain & University of Padua, Italy
Massimiliano Bonacchi, Free University of Bozen-Bolzano, Italy
Christine Botosan, Financial Accounting Standard Board, USA
Dhananjay Nanda, University of Miami, USA

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6th International Conference on Management and Organization



We are witnessing an ever-increasing amount of multilevel research in organizational studies that integrates delineated research domains and offers new lenses for understanding business practice. The purpose and scope of this conference is to identify, discuss, and grapple with single- and cross-level theory, research and method issues in order to make substantive progress in our understanding of the multilevel nature of organizations. 

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We strive to provide much-needed synthesis of underlying theories and methodological approaches within the loosely coupled community of organizational scholars by taking account of the fact that micro phenomena are embedded in macro contexts, and macro phenomena often emerge through the interaction and dynamics of lower-level elements. Such an approach may add depth and richness to our theoretical reasoning and likewise improve conversations between researchers and practitioners by providing insightful details concerning how organizations operate and behave.

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